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Betting Clerks
Unit Group

Betting Clerks take bets from customers at betting agencies, over the telephone and on course.

Indicative Skill Level:

Most occupations in this unit group have a level of skill commensurate with the qualifications outlined below.

In Australia:

  • AQF Certificate I, or compulsory secondary education (ANZSCO Skill Level 5)

In New Zealand:

  • NZQF Level 1 qualification, or compulsory secondary education (ANZSCO Skill Level 5)

For some occupations a short period of on-the-job training may be required in addition to or instead of the formal qualification. In some instances no formal qualification or on-the-job training may be required.

Registration or licensing may be required.

Tasks Include:

  • taking bets and debiting credit accounts and bank accounts electronically, and receiving cash
  • recording and entering bets electronically and in transaction ledgers
  • issuing tickets and preparing summaries of transactions
  • monitoring amounts of money placed on race entrants
  • checking details and numbers on winning betting tickets against those in betting ledgers and electronic records, and paying out money on winning tickets
  • verifying the identity and account balances of betting agency customers
  • answering betting inquiries over the telephone, via email and in person
  • may work in a call centre

Occupations in this unit group

  • 561111 - Betting Agency Counter Clerk

    Records and processes customer bets, payments and payouts over the counter at a betting agency for horse and dog racing, and other sports and events.

    Skill Level: 5

  • 561112 - Bookmaker's Clerk

    Alternative Title:

    • Penciller

    Assists Bookmakers to provide oncourse betting services at race meetings. Registration or licensing is required.

    This occupation is illegal in New Zealand.

    Skill Level: 5

  • 561113 - Telephone Betting Clerk

    Records and processes customer bets and account details over the telephone for horse and dog racing, and other sports events. May work in a call centre.

    Skill Level: 5

  • 561199 - Betting Clerks nec

    This occupation group covers Betting Clerks not elsewhere classified.

    Skill Level: 5

    Occupations in this group include:

    • Keno Terminal Operator

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