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2512-11 Welfare Worker
Assists individuals, families and groups with social, emotional
and financial difficulties to improve quality of life by educating
and supporting them and working towards change in their
social environment.
Skill Level:
The entry requirement for this occupation is a bachelor degree
or AQF Diploma. In some instances relevant experience is
required in addition to the formal qualification.
Tasks Include:
- provides support while exploring alternatives with clients who
experience difficulties such as marital problems,
unemployment, illness and drug abuse
- assesses risks and provides intensive short-term crisis
counselling for victims of domestic violence, child abuse,
disasters and other crises
- assists in establishing or administering a neighbourhood
house, community group, employment training program or
other service
- evaluates data and writes reports including submissions
requesting funding for continuing programs and new projects
- advocates on behalf of clients
- arranges for clients to be referred to other appropriate
specialist professionals, support workers or community
agencies
- arranges, coordinates and evaluates support services such as
home and community care for elderly and disabled clients
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