SALES/MARKETING/ADVERTISING

2222-13 Sales Representative (Information and Communication Products)

Represents companies in selling information and communications equipment, systems and solutions to businesses.

Skill Level:

The entry requirement for this occupation is a Bachelor Degree or Higher Qualification or at least 5 years relevant experience. In some instances relevant experience is required in addition to the formal qualification.

Tasks Include:

• compiles lists of prospective customers using trade directories and other sources;
• qualifies and assesses business prospects;
• visits businesses currently or prospectively using information technology to establish and act on selling opportunities;
• assesses business requirements, and recommends computer and communications systems that provide appropriate technical solutions or reselling opportunities;
• advises customers on system applications, networking and associated licensing requirements;
• quotes prices and credit terms, records orders, completes sales contracts, and arranges deliveries;
• arranges the installation and testing of products or systems;
• supplies reference guides and operating and system manuals;
• follows up with customers to ensure satisfaction with products purchased and arranges modifications or other remedies needed;
• monitors customers’ changing needs and competitor activity, and reports on these developments to sales management;
• prepares sales reports, maintains and submits records of business expenses incurred;
• may demonstrate and train customers in the use of information systems or equipment.