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2294-11 Management Consultant
Assists clients to achieve greater efficiency in a business or
organisation and solve organisational problems in fields such as
personnel, information systems, finance, research and general
business strategy.
Skill Level:
The entry requirement for this occupation is a bachelor degree
or higher qualification. In
some instances relevant experience is required in addition to
the formal qualification.
Tasks Include:
- assists and encourages the development of objectives,
strategies and plans aimed at achieving customer satisfaction
and the efficient use of an organisation’s resources
- discusses business and organisational shortcomings with
clients
- analyses and evaluates current systems and structures
- discusses current systems with staff and observes systems at all
levels of organisation
- directs clients towards more efficient organisation and
develops solutions to organisational problems
- plans the implementation of solutions
- educates staff regarding changes and trains them to work with
new systems
- evaluates the change process and informs clients on progress
in addressing project objectives
- liaises with client on an ongoing basis, to maintain and
develop the business relationship, ensure satisfaction with
services provided, and identify opportunities for further
consulting work
- may assist with implementation of action endorsed by
organisation’s management, and periodically review impact of
changes arising
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